Shipping

At Allhightek, we strive to deliver your orders quickly and efficiently. Below, you’ll find details about our shipping policies, delivery times, and important information related to shipping.

1. Shipping Regions

We currently ship to the following countries:

• Canada
• Italy
• France
• United States
• Spain

If your location is not listed, please contact our customer support at contact@allhightek.com for assistance.

2. Shipping Methods and Costs

We offer two main shipping options to meet your needs. Shipping costs depend on the weight of the order and the destination country, and you will be able to select your preferred shipping method during checkout:

• Standard Shipping: Delivery within 7-14 business days.
• Express Shipping: Delivery within 3-5 business days.

Shipping fees are calculated at checkout based on the package’s weight and destination.

3. Estimated Delivery Times

The estimated delivery times for the countries we serve are:

• Canada: 7-14 business days (Standard), 3-5 business days (Express)
• Italy: 7-14 business days (Standard), 3-5 business days (Express)
• France: 7-14 business days (Standard), 3-5 business days (Express)
• USA: 7-14 business days (Standard), 3-5 business days (Express)
• Spain: 7-14 business days (Standard), 3-5 business days (Express)

Please note that delivery times are estimates and may vary due to customs, weather conditions, or peak seasons.

4. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays). After shipping, you will receive an email with tracking details.

• Orders placed on weekends or public holidays will be processed the next business day.

5. Tracking Your Order

Once shipped, you will receive a tracking number via email. You can track your order either directly on our website or through the carrier’s website.

6. Customs and Import Duties

For international orders, customs or import duties may apply depending on the regulations of the destination country. These fees are not included in our shipping charges and are the customer’s responsibility. We advise checking with your local customs office for more information.

7. Undeliverable Packages

If a package is returned as undeliverable due to incorrect shipping details or other issues, we will contact you to arrange redelivery. Additional shipping fees may apply.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team at contact@allhightek.com within 5 days of the expected delivery date. We will investigate and resolve the issue.

9. Shipping to Remote Areas

Deliveries to remote or rural areas may take longer than the estimated delivery times. Additional charges may apply for certain remote locations.

10. Contact Us

For any questions or concerns regarding shipping, please contact our customer support team:

• Email: contact@allhightek.com